Privacy Policy

Effective Date: 01 June 2025

SeromYx Systems (“SeromYx”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with us, through our website, during the provision of our services, or through other communications.

By using our website or engaging with us, you agree to the practices described in this Privacy Policy.

1. Who We Are


SeromYx Systems is a U.S.-based biotechnology company specializing in high-throughput immune profiling for vaccines, monoclonal antibodies, and immunotherapies. We process personal data as part of our business operations, client engagement, and online services.

2. How We Collect Your Personal Data


We collect personal data in the following ways:


Website Forms: When you submit an inquiry or request information through our site.

Direct Interaction: When you contact us by phone, email, or in person (e.g., at conferences).

Client and Vendor Relationships: To fulfill contracts and manage business relationships.

Cookies and Analytics: To analyze website usage, improve performance, and enhance user experience. (See our Cookie Policy for details.)

Third Parties: From collaborators, life sciences networks, or publicly available sources (e.g., publications, LinkedIn).

3. What Personal Data We Collect


Depending on how you interact with us, we may collect:


  • Name, job title, company affiliation
  • Email address, phone number, mailing address
  • Inquiry content and communication history
  • Website usage data (e.g., IP address, browser, referring site)
  • Technical or business correspondence related to project work



We do not knowingly collect sensitive personal data. If you provide such data inadvertently, it will be deleted.

4. How We Use Your Personal Data


We use your data:


  • To respond to inquiries or support requests
  • To carry out contracts and deliver services
  • To send relevant updates, marketing emails, or service notifications (you may opt out at anytime)
  • For administrative and compliance purposes (e.g., recordkeeping, security)
  • To improve our website, services, and communications


We rely on different legal bases depending on the purpose of the processing, including performance of a contract, legitimate interests, and, where required, your consent.

5. How We Store and Share Your Data


  • Storage: We use secure cloud services (e.g., Microsoft, AWS) based in the U.S. and EU to store personal data. Limited hard-copy storage may also occur.
  • Customer Relationship Tools: We use platforms such as HubSpot under contractual agreements that protect your data.
  • IT and Security: Our IT support is provided by trusted vendors with appropriate security measures in place.


  Sharing: We do not sell or trade personal data. We only share data:

  • With service providers who help us deliver our services (e.g., cloud platforms, IT support)
  • When legally required (e.g., subpoenas or law enforcement)
  • With regulators or investors only when necessary and with minimal data

6. Your Rights


Depending on your location (e.g., EU, UK, California, Japan, Australia), you may have rights to:


  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion (the “right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent (where consent is the basis for processing)
  • Request data portability


To exercise these rights, contact us using the details below. We may need to verify your identity. We will respond within one month unless an extension is required under applicable law.

7. Data Retention


We retain personal data only as long as needed to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual obligations.

8. How to Contact Us


For questions, concerns, or to exercise your rights, contact:


Email: info@seromyx.com

Mailing Address: 299 Washington St. Suite D. Woburn, MA 01801

9. How to Complain



We encourage you to contact us first with any privacy concerns. If we are unable to resolve your issue, you have the right to file a complaint with your local data protection authority (e.g., the ICO in the UK or the appropriate U.S. state authority).

10. Changes to This Privacy Policy


We keep our Privacy Policy under regular review. Any updates will be posted to our website with a revised effective date. Where legally required, we will notify you directly or seek renewed consent.